To shop in your selected currency, you can use your credit card at check out! We accept Visa, AMEX and MasterCard.
When you first visit the website, it will prompt you to pick your currency. If you close that pop up, you can still select your currency by clicking on the menu in the top left, and selecting your currency.
Our website allows you to check out in the currency of your choosing using a credit card. For transparency, pricing is based on USD, BUT you can choose to check out in your currency. If you choose to check out in your currency through a credit card, you get charged in YOUR currency.
WHY DO WE DO THIS?
Although I am located in Canada, we price base our items in USD because all our products are made out of raw, ethically sourced raw materials such as gold fill and sterling silver within North America. I assure you I don’t charge in USD to profit from the exchange rate. Because of the gold content, and the mills I source our gold from, 99.9% of the raw materials I buy is USD.
I take pride in sourcing high quality, North American made (not made in China) raw supplies and materials so I find that USD pricing is the most accurate to ensure proper pricing. I have tried to order from Canadian sources, but unfortunately, the materials from the Canadian suppliers I found turned out to be sourced from China. I could not in good conscience, purchase from a place that was not sure where the materials passed through. The sources I use are within North America, are ethically sourced and have certificates to prove the origin of the gold and silver. Therefore, I have chosen to go that route as I want to support fair trade and ensure I am paying for raw materials that have been honestly and fairly mined and sourced. The suppliers that I choose, are the ones that create the raw sheets and materials that I use, and I like the fact that I know where, who, and how all the material has been made. The USA mills more gold than Canada, which is the reason why I’ve been able to find sources there, and not Canada. Also, gold is mostly traded in USD on the gold market. The fluctuations of the price in the gold we source follows the USD currency because gold market price is based on USD. The price of gold and conversion of USD to CAD is always changing, and it is difficult to accurately price (unless we change the prices of our items on a weekly basis or more).
Because there are two variables to account for (price of gold and the dollar,) we have to eliminate one variable to price accurately. I have set our website so that as customers in Canada browse our products, they are able to view the prices in CAD when they shop. They can check out in CAD too, at check out. However, if you check out with PayPal, it will revert back to USD. This is a limitation of Shopify and not something I am able to control.
However, when you check out with whatever method you choose it does show the currency suffix to show you what you are being charged. Again, if you would like to be charged in your currency, you can use your credit card!
I have also set it so that if you visit from within Canada, you will see CAD prices until check out. There is also a currency converter easily located in the menu for you to goggle.
I understand that this can be frustrating and confusing, but I wanted to explain that this because all our supplies are raw materials are purchased from reputable suppliers and at a high cost from the mills. These mills charge in USD, and most of our materials are bought in USD. With the changing price of gold and the currency exchange rate, we have had to eliminate one variable, which is the currency, to ensure accurate pricing. Because the gold we buy is only the best we can find, the price is quite high and this is also the reason we need to ensure that we price accurately.
I base my prices in USD, but give the option to customers to check out in their currency. However, this option is only available through a credit card and not PayPal. Shopify’s Multi-Currency check out does not work with Pay-Pal. It only works on the native check out system which accepts credit Cards .
Having said that, because we, too are Canadian and understand the frustration of having to pay in a different currency, I am always looking for Canadian suppliers that do follow stringent ethical and manufacturing standards. Unfortunately, I have not come across anything up to our quality standards that does have Canadian pricing. Even some of our Canadian sources raw materials are bought in USD because of the gold content and for the same reasons we also charge in USD.
However, this is something I’m working on as the e-commerce platform I am currently using does not allow multi currency check out with PayPal, like Etsy. Unfortunately I am not able to use Etsy because my business needs has outgrown what the Etsy platform can offer. (Such as order management, order shipping services, integration with the postal system in order to print and track shipping labels, customization drop down menus for more than 4 options, the ability to allow customers to sign up for an account to track their order or a notification for a specific product, direct integration with social media channels, etc.) Shopify allows for check out in your currency, with the payment gateway they offer called Shopify Pay. This is the credit card option at check out. The website will automatically calculate the amount in your currency and charge that to you. The amount that is shown in your currency includes any applicable fees charged by Shopify, if there are any.
Nevertheless, I wanted to take the time to explain why check out in your currency is restricted to credit card. It’s not to make money on the exchange, as you can see ;) In the meantime, we have done our very best to show the prices as best as possible by showing the currency suffixes where applicable. I understand this may be frustrating, but I promise our necklaces are worth it! Please let me know if you have any questions or concerns at all and and I would be more than happy to address them! :)