Why do we open and close?

As our business has experienced a huge growth over the last year and a half, we open and close to take orders. Our necklaces are different in that each bar is individually hand cut and finished, and we do not buy blanks. We pride ourselves in the craftsmanship that goes into each necklace. Mint & Birch is run by me, Jessica, and due to the growth of this business, we faced a fork in the road. I had to decide wether or not I was going to outsource the hand making of the bars. Currently, we have someone helping with packaging and assembling the chains. However, I am still doing the bars and stamping because I have decided that it would be best for our business to maintain our integrity and not outsource. 

Having said that, I want to ensure that I spend enough time and care on each necklace that it deserves. I recognize fully that these are custom pieces that represent a part of your story, and I want to honour your story. I want to honour each necklace with care, attention to detail. I do not want to get sloppy, or take more orders on than I can handle. Therefore, we open and close during this busy season for orders to maintain the integrity of our brand, and to stay true to the values that we hold dearly, which is to honour each and every story and order with care, attention and purposeful, artisanal craftsmanship. 

Each opening may only last for a few hours. Opening dates are announced at the top off our website.

Each necklace is hand cut one at a time, and finished and polished by hand. It is quite the process to make one necklace as we cut our own blanks out of large sheets of gold fill. We promise our necklaces are worth the wait! 

When will you reopen?

The next date is announced at the top of our website :)

How do I get an order in?

Here are a few tips: 

  • sign up for our newsletter (see top of website) or visit here.
  • sign up to be notified when an item is back on the link of the item you'd like- these are one time emails and you won't be subscribed to anything
  • email us with questions before opening dates 
check our social media: Instagram  or Facebook

    When will you reopen?

    The next date is announced at the top of our website :)

    How soon will you ship?
    We generally ship orders out in about 10 or so days, but we may need anywhere from 5 business days to 20 business days as each necklace is handcrafted to order one at a time. Each one is artisanal and created by hand. 


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