What is Gold Fill? Why are your pieces more expensive?
Gold fill is not the same as gold plated! Gold fill pieces contain 100x more gold and in order to be legally called gold fill, a piece has to have a minimum percentage of gold in the piece in it! This percentage is based on the total weight of the piece. Since we use thicker than average sheets of gold to make your necklaces, you are getting more gold per piece! This is why our prices are higher than average. Gold fill does NOT flake or peel and with care, they will last for years!  (To see more about the quality of our gold, fill, see here).

How do I care for my gold fill necklace? 
Gold fill requires little maintenance other than a quick wipe with a non abrasive, soft cloth. Do not use soaps, abrasives or chemicals to clean it. Although it's okay to forget to take it off for a shower, we recommend taking it off when exposing it to heat and moisture. Do not spray it or expose it to perfume or hard chemicals. If it is exposed to perfume, lotions, and chemicals, it will become damaged. Other than that, this is a piece that you can wear everyday! Remember, gold fill is not solid gold- it is base with a thick sheet of 14k, real gold bonded permanently on each side. This is different than plated- all our pieces are high quality gold fill and meets EU/US standards for gold fill. (To see more about the quality of our gold, fill, see here). Store the necklace away from other jewellery, preferably in its own little zip lock bag, especially when it isn't being worn for long periods of time. Ensure you store it away from other jewellery, as gold is a soft material and it will scratch if it is not taken care of. 

Will your necklaces tarnish?
No, your necklace will not tarnish. However, care must be taken because though the surfaces of your bar are completely bonded in gold, the base will show on the sides when it is cut because gold fill is not the same as solid gold - Gold filled sheets are made by bonding a layer of real 14k gold to either side of a base metal. (Imagine a sandwich- the bread is gold, and the insides of the sandwich is the base!) So when it is cut, the raw edges will show. To clean any oxidation from the edges, you can use a simple jewellery or polish cloth. This is an industry standard for anything that is cut with gold fill. The alternative is to either choose to buy a necklace that is solid gold, or to purchase plated pieces, in which case the entire base metal is dipped into gold, this covering all surfaces. However, gold from gold plated pieces will flake off and tarnish- unlike gold fill, which is permanently bonded to the base. So while the edges show the base, we feel that this is a much better alternative to plated jewellery because it will not peel or flake, and is a much more affordable option to solid gold. As such, please store in a zippie bag if you are not going to wear your necklace for a long period of time.  You are still getting the luxurious look that solid gold offers, at a fraction of the price, while not having to worry about your necklace turning. (Handmade, solid gold bar necklaces at the same thickness that ours are at would typically cost several of hundreds). To clean the edges, use a non-abrasive cloth or polish pad to wipe any oxidation from the raw edges. Not to worry, the gold will not peel or flake off. Your necklace will last for years and years to come with proper care.

Can you stamp both sides?
YES! Please select the double sided listing if you would like this. Because of the high quality, thick sheets of gold we use to hand-cut your bar necklaces, we can do double sided stamping for gold fill necklaces. Both sides will be smooth. If you are looking to wear a reversible necklace, and only want one side stamped, please ensure you select the double sided necklace as our double sided necklaces are done with a different process and requires an extra step between stamping. If you purchase a single sided stamped necklace, there will be marks on the back of the necklace, as pressure is applied to the bar with a hammer, and there will be marks on the back as a result. However, if you choose a double-sided necklace, you will be able to wear it reversibly. 

Why is my sterling silver turning dark or look dirty?
Sterling silver, by definition is made out of 92.5% silver and 7.5% other materials such as copper. The sterling we use is nickel free. This is an industry standard. In fact the little "925" stamped into some sterling pieces is to signify that it is made out of 92.5% silver. The reason jewellery pieces are made out of sterling silver, and not 100% silver because silver in its purest form is often too soft to use to create jewellery with. This is why most silver pieces bought anywhere is marked as sterling silver.

Sterling silver will oxidize. This is not a reflection of poor quality. We hand cut our sterling bars and triangles out of thick sheets of silver, and each one is handcrafted one at a time. The darkening you are seeing is oxidation, and this is something that cannot be controlled. Sterling silver reacts to the sulphur in the air, which causes oxidation. This oxidation is the darkening that you see. But the good news is that it is removable! Oxidation is out of our control, and is subject to the moisture in the air, the chemical composition of your skin, if you wear it when sweating or moist, and the weather. There are many old fashioned ways to remove silver. The easiest way to clean it is to use a jewelry polish pad. You can also take it to a jeweller to have it polished in their ultrasonic machine. You can also purchase anti-tarnish strips to store your piece in. To slow down the oxidation, you can also store it in a plastic ziplock bag. Most jewelry stores will also sell silver cleaning solutions. Another tip is to use ketchup to clean your sterling silver piece. The acidity in the ketchup can help dissolve the oxidation. 

What are the font choices and length options?
See here for a comprehensive list!

What is the length of the necklaces?
The necklaces are all 18 inches, unless otherwise requested. 

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